Terms and Conditions

New Process Cleaners and Laundromat

SMS Terms & Conditions

  1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications

If you have consented to receive text messages from New Process Cleaners and Laundromat, you may receive messages related to the following:

  • Appointment and pickup reminders
  • Order ready notifications
  • Delivery confirmations and updates
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming delivery from New Process Cleaners and Laundromat on 06-15-2026 at 9:30am. You can reply STOP to opt out of SMS messaging from New Process Cleaners and Laundromat at any time.”

  1. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your order or delivery.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your order or delivery status.”

  1. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. Opt-In Method

You may opt in to receive SMS messages from New Process Cleaners and Laundromat in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
  • At the counter when placing an order or signing up for pickup and delivery
  1. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://newprocesscleanersandlaundromat.com or by emailing newprocess@frontier.com.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  1. Standard Messaging Disclosures
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.
  1. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from New Process Cleaners and Laundromat. This includes SMS messages for appointment scheduling, appointment reminders, pickup and delivery notifications, order ready alerts, post-order check-ins, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://newprocesscleanersandlaundromat.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

Effective as of June 1, 2026